Brand Certified
Ernest Jones
4.0(179 reviews)
Certified by Ernest Jones • May 24, 2026
Business Details
Unit L89, Merry Hill Shopping Centre, West Midlands, Merry Hill
DY5 1QX, United Kingdom
Certified by Ernest Jones • May 24, 2026
+44138477685
Certified by Ernest Jones • May 24, 2026
https://www.ernestjones.co.uk/store/EJ3203-West%20Midlands
Certified by Ernest Jones • May 24, 2026
About
Certified by Ernest Jones • May 24, 2026
JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Situated in the Lower Mall of the intu Merry Hill Shopping Centre in Brierley Hill, you’ll find the Ernest Jones store directly opposite River Island. The Centre has extensive car parking, and the lifts and escalators give you convenient access to our store. If you’re looking for a gift for a loved one or a special treat for yourself, you’ll be spoilt for choice with our stunning jewellery and watch collection. You’ll find luxury watches from designer brands including TAG Heuer, Baume & Mercier, Longines and Versace, as well as a stunning selection of diamond jewellery from sought-after names like Le Vian, Vera Wang and Arctic Light. We also provide repairs, valuations and personalisation services, and you can book an appointment with one of our friendly and knowledgeable team who’ll be happy to help. We look forward to welcoming you soon.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Ernest Jones • May 24, 2026
Ernest Jones
Unit L89, Merry Hill Shopping Centre, West Midlands, Merry Hill
DY5 1QX, United Kingdom
Hours
Certified by Ernest Jones • May 24, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM
12/25/20269:00 AM - 8:00 PM
Reviews
4.0
179 reviews
5 stars
113
4 stars
23
3 stars
9
2 stars
3
1 star
31
- CKCallum KinsellaMay 17, 20265.0Haseeb was fantastic while serving me for my watch. Great experience and self conduct!
- SHShoaib “Ess” HassemMay 16, 20261.0I went to buy a watch today, and the old woman in there said they don't price match. When it states on their website they do.
- DTDavid TantrumMay 11, 20265.0Very good service couldn't look after me so much. Very helpful.
- SBSam BuckinghamApr 26, 20265.0Amazing customer service from Chrissie. She is a very experienced lady who was really patient with me and helped me choose my beautiful ring. Thank you so much Chrissie.
- LWLeanda WoodApr 14, 20261.0I am giving five stars to the young lad who served me whose name I can’t remember (sorry) He patiently hunted for the earrings I wanted a was polite and kind. He deserves five stars. But, I would like to point out to management that the treatment of this young lad by two older women who worked there was disgraceful and rude . He went to ask two of them for a bag and both BLATANTLY ignored him. One was on the phone but could easily have passed him a bag. It’s not flipping hard. And then another was just rude to him and turned her back on him. I could see it happening before my eyes If I walked into that shop and they were the servers I would walk back out again. I hate rudeness, this young lad was asking for a little help to be met with ignorance. They should be ashamed.
Frequently Asked Questions About Ernest Jones
Where is Ernest Jones located within the Merry Hill Shopping Centre?
Ernest Jones is situated in Unit L89, Lower Mall of the intu Merry Hill Shopping Centre, directly opposite River Island in Brierley Hill, West Midlands.
What are the opening hours of Ernest Jones at Merry Hill Shopping Centre?
Ernest Jones is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Does Ernest Jones offer repairs and personalisation services?
Yes, Ernest Jones provides jewellery and watch repairs, valuations, and personalisation services.
Can I book an appointment at Ernest Jones?
You can book an appointment with Ernest Jones' friendly team who will be happy to assist you.
What kind of products can I find at Ernest Jones?
You will find luxury watches from brands like TAG Heuer, Baume & Mercier, Longines, and Versace, along with diamond jewellery from brands such as Le Vian, Vera Wang, and Arctic Light.
What payment methods are accepted at Ernest Jones?
Ernest Jones accepts debit cards and mobile NFC payments and does not require cash only transactions.
Is there parking and easy access to Ernest Jones in Merry Hill Shopping Centre?
The shopping centre offers extensive car parking and convenient access to Ernest Jones via lifts and escalators.
What nearby dining options can I explore before or after visiting Ernest Jones?
You can visit nearby dining spots such as Toledo Lounge, a British restaurant and bar, Chopstix, or Burger King for a variety of food choices.
Are there other jewellery stores near Ernest Jones in Merry Hill?
Yes, nearby jewellery stores include Beaverbrooks the Jewellers and T H Baker, providing additional options for jewellery and watches.
What are some nearby stores where I can shop for clothing and accessories close to Ernest Jones?
Nearby stores for clothing and accessories include Boux Avenue for women's clothing and lingerie, French Connection, Moss Bros for men's clothing, and Accessorize for fashion accessories.
Brand Certified Facts from Ernest Jones
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Certified May 24, 2026Yext Knowledge Graph
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